Menu
DISCREET PACKAGING
All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
Goods that are in stock are dispatched within 24 hours, Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If there is a manufacturing delay with any products you will be notified by email as soon as we are aware.
*Cut off for overnight delivery choices is 3pm, if we can we will dispatch up until 4pm.
We use Royal Mail and DPD courier for postage handlers.
PACKAGING & POSTAGE
We will only accept products that are not broken to this address:
Peachy Love Ltd
PO BOX 228
Hitchin
Herts
SG4 0WW
If you have a faulty item, there is a Freepost address you may use within the first month of purchase, if you live in the UK. Please email us for the address.
The Freepost address is only for the use of returning faulty items from within the UK. When we receive the item back here it will be checked, if the item is not faulty and the Freepost address has been used, then there will be a charge of £3.50 plus vat for the cost of postage.
If you are based outside of the UK we do not cover any postage charges to return items back to us under any circumstances.
Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
Replacement faulty items are sent back out to you free of charge.
All items that are returned as faulty MUST be thoroughly cleaned before returning. For reasons of hygiene, any item returned in a dirty condition will not be checked and the returned item will be refused. Postage costs will apply to return it back to you.
We offer a one year warranty on everything, if the item develops a fault within three months we can offer a refund or exchange, after three months, it is an exchange only.
Any products that are returned back to us and are not faulty and do not meet the returns policy will be held for 30 days. After 30 days if we have not had a response from you, the item will be destroyed, no refund will be given.
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be returned in original condition & packaging.
3. Goods that are not heat sealed in the box are non-refundable and non-exchangeable.
4. Items supplied in sealed packaging that have been opened are non-refundable and non-exchangeable.
5. The goods must be received back within 30 days from the day you received the order.
6. Lingerie and items of clothing are non-refundable and non-exchangeable.
7. Any discrepancies or damaged items need to be reported within 36 hours of being delivered.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.
Please use the link provided to fill out the returns form http://www.returnsform.co.uk/
NOT FOUND WHAT YOUR LOOKING FOR? CONTACT US BELOW.
Peachy Love is all about enjoying some Peachy Pleasures and having a bit of Grown-Up Fun.
We want all of our customers and guests to enjoy a personalised, hassle-free and fairly-priced browsing experience and to be able to find a wealth of sex toys, equipment and paraphernalia to suit your tastes, satisfy your needs and pique your curiosity… all in one place.
We believe in absolute equality and discretion, so you will find high quality merchandise from a huge range of brands which are guaranteed to deliver fun and frolics for ALL.
All of our products will be easy to find, but we will always strive to avoid the awkward hard sale, the garish and tacky style, the in-your-face landing pages or the unrealistic imagery which you might find in other adult retail experiences.
All of your purchases will always be judgement-free and will be delivered in discreet packaging.
In addition, if there is a type of brand, product or service you feel you would like us to add, we will always be open to feedback.
Peachy Love Ltd. is also associated with sextoytesters.club, where we consult and build our own brand-base around real reviews from real people. Please feel free to message us, leave reviews on service and products on peachylove too!
Now… Enjoy – because Life Is Peachy!